Privacy.

Who I am

Roland Fitness is run by Roland Feizo and is based in London. I’m the person responsible for your information. You can reach me at results@roland.fitness.

What I collect

• When you enquire: your name, contact details and what you tell me about your goals.
• When you train or have an assessment: information such as your age, height, weight, test results, injuries, medical history and lifestyle. Some of this is health information, which is treated as sensitive.
• Treatment notes: if you have sports massage, notes about what we did and anything relevant to your treatment.
• Payments: invoice and payment records.
• Blood and other tests: if you choose testing, results are shared with me only with your agreement.

Why I use it

• To reply to you and arrange sessions.
• To plan training, nutrition and treatment that are safe and suited to you.
• To track your progress and retest.
• To invoice you and keep accounts.

I rely on your consent for health information, which you can withdraw at any time, and on my need to provide the service you’ve asked for, to keep accounts and to run my business responsibly.

Who sees it

Only me, Clare if you have massage with her, and the doctor and lab if you opt in to a health check. I use a few services to run the business, such as email, WhatsApp, invoicing, website hosting and the enquiry form on this site, and they process data on my behalf. I don’t sell your information. I’ll only share it with someone else, such as your doctor or physio, if you ask me to, or if the law requires it.

RF360 Lite

If you use the free RF360 Lite and choose to send me your results, your answers (including health answers) and your results are emailed to me. They’re also kept in my website’s form inbox, which is run by my web host, Netlify. If you don’t, nothing is sent to me. Either way, your progress is saved only in your browser, and it’s cleared when you close the page. I use your answers to reply with my notes. I’ll only contact you about training if you tick that box. I’ll only use your results, anonymously, to improve RF360 if you tick that box too. To have your answers and results deleted, email results@roland.fitness.

The energy estimate on the Nutrition page

The calculator works in your browser. What you type into it isn’t sent to me or stored.

How long I keep it

I keep client records for as long as I need them to look after you properly, and accounting records for as long as the law requires. After that I delete them or anonymise them. Ask me if you’d like yours removed sooner.

Cookies

This site uses only the basic technology needed to show the pages. My hosting provider may keep standard server logs, such as IP addresses, for security.

Your rights

You can ask to see the information I hold about you, correct it, delete it, limit how I use it, take a copy of it, or withdraw your consent. Email me and I’ll reply within a month. If you’re unhappy with how I’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes

If I change how I use your information, I’ll update this page and the date at the top.